2:01 am, April 18, 2014
0
Can't renew subscription [Error Code (406)]
Dear SE Support,
I subscribed to a 180 day plan sometime in October last year and I canceled it last month due to work commitments. Now that things are settling down, I want to resubscribe back using the same method but Mog Station doesn't allow me to.
Upon checking "Recurring Subscription Setup", after selecting "Type of Subscription, Subscription Period and Payment Type", I was brought to enter the credit card details to let globalcollect process the card, everything is still fine.
I get this next message
The registration/update of your credit/debit card information has completed.
Your credit card information is now registered. To update this information, please log in to the Square Enix Account Management System and select Register/Update Payment Method.
But upon clicking "Next", I got
An error has occurred.
Please confirm the status of any relevant options and then try again.
For details, please contact the Square Enix Support Center.
(Error code: 406)
There's no issue with my cards, bank side has not blocked the usage. But something is amiss about attaching the credit card payment to my intended subscription.
I hope this is resolved soon.
I subscribed to a 180 day plan sometime in October last year and I canceled it last month due to work commitments. Now that things are settling down, I want to resubscribe back using the same method but Mog Station doesn't allow me to.
Upon checking "Recurring Subscription Setup", after selecting "Type of Subscription, Subscription Period and Payment Type", I was brought to enter the credit card details to let globalcollect process the card, everything is still fine.
I get this next message
Quote:
The registration/update of your credit/debit card information has completed.
Your credit card information is now registered. To update this information, please log in to the Square Enix Account Management System and select Register/Update Payment Method.
Quote:
An error has occurred.
Please confirm the status of any relevant options and then try again.
For details, please contact the Square Enix Support Center.
(Error code: 406)
I hope this is resolved soon.
References
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