2:41 am, January 9, 2014
0
Unacceptable Lag / ISP Throttle (Petition)
I was pretty adamant about trying to make a major push with the Verizon FiOS lag post here some time ago, as well as a lot of other very similar issues that share the same exact problem. What I am referring to is the '2-10 second' lag that many have been experiencing. With time passing by and monthly subscription looming, I have been forced to make a decision that I didn't want to make because of the rough lag on the game. Will I subscribe to Final Fantasy XIV: A Realm Reborn? Before I dive into multiple sources and threads, I am hoping this thread becomes utilized as players responding to the imminent problem that this issue needs to be addressed or at the very least some communication from Square Enix should be displayed confirming the issue. While I myself, and many others can understand that problems always arise when games launch, I just personally have never seen a lag issue like this before on an MMO, and I have quite a bit of experience. At the end of this thread, I am hoping that I can command some type of response to confirm that this issue is being addressed, or at least get some legwork in on the solution.
Without a shadow of a doubt, I enjoy the game. I have tried different classes and visited every zone. I have completed the major quest line and even done some in-game. I look forward to expansions of the game so it can grow as well as the community. Unfortunately, all of this competes against the clear problem that the game is very difficult to play on said lag problems. It has almost been a complete calender month since the game officially launched, and I personally have experienced the problem since then, while others just recently encountered it. For me, it's all about communication. So since communication is the problem, it has forced me to try and pull out everything I can so maybe I can make a difference as a voice.
The clear facts are here:
1) This is a widespread problem. Meaning it isn't located in just one state, or country.
2) While ISP Throttle has been the blame game, there is some evidence of a bit of throttle, yet just about every ISP has been listed. Meaning it isn't just a handful of ISPs.
3) There is a sticky thread on the Technical Forums that addresses this related issue. It is presently over 104 pages long. Meaning SE is somewhat aware of a problem.
4) A thread was created by myself on the Verizon FiOS forums and has been updated as we progress to open communication to the ISP. Verizon has not yet commented on this said issue. Meaning, it cannot be confirmed it is centralized with certain ISPs.
5) Some users experienced a complete stop to this problem last week, as well as myself. Meaning, it was halted for some time by something, or someone, but it has come back in short time.
I want this thread to serve a purpose, so I will now post some related threads that try to bring attention to the general problem. Please take some time and briefly skim over some of these threads if you are interested, most are from these forums while some may be from companies or youtube footage of the issue.
http://forum.square-enix.com/ffxiv/t...P2P-throttling
http://forums.verizon.com/t5/FiOS-In...ighlight/false
http://www.youtube.com/watch?v=wnlaGgh6N2Q
http://forum.square-enix.com/ffxiv/t...n-%28R0%29-lag
http://forum.square-enix.com/ffxiv/t...able-to-update.
http://forum.square-enix.com/ffxiv/t...amounts-of-lag..
http://forum.square-enix.com/ffxiv/t...ant-Lag-Spikes
http://forum.square-enix.com/ffxiv/t...Packet-Loss-PC
http://forum.square-enix.com/ffxiv/t...s-than-NA-ones
http://forum.square-enix.com/ffxiv/t...es-%28video%29
https://pay.reddit.com/r/ffxiv/comme...able_delaylag/
http://www.gamefaqs.com/boards/67805...eborn/67168467
http://forum.square-enix.com/ffxiv/t...TANT-MAJOR-LAG
http://forum.square-enix.com/ffxiv/t...t-UK-ISP-BT-EE
http://forum.square-enix.com/ffxiv/t...BPS-connection
http://forum.square-enix.com/ffxiv/t...on-the-problem
http://forum.square-enix.com/ffxiv/t...121-Lag-Spikes
http://forum.square-enix.com/ffxiv/t...aintenance-%29
http://na.finalfantasyxiv.com/lodest...41/blog/40232/
https://pay.reddit.com/r/ffxiv/comme...s_in_dungeons/
Alright, while that list is pretty long, there is actually quite a lot more threads out there addressing the problem.
So my message is very clear:
I decided to make this thread because today I logged in, and to be honest, I haven't logged in as much lately. Why? The game is becoming very unenjoyable. I tell myself that it will be fixed, and most likely it will, so it's not a big deal at the end of the day. I noticed I haven't subscribed to the game yet. With about a week and maybe some days left until I have to give Square Soft- ahem, Square Enix my VISA to pay for this game monthly, I gave it a second thought.
Unfortunately with this next paragraph, I cannot be as professional.
If you're going to treat me like nobody that just pays you cash, then I will treat you like you need to be treated on these forums. You could've delayed the game until PS4 launched and it would've made no difference on your sales. I can't believe this problem still exists, and I cannot believe you let a sticky thread hit 104 pages with no response. Great job on the game, but guess how many people do not sign up for your game if this problem persists? It isn't rocket science. If you need to overhaul stuff and bring down the servers for an extended time to fix this, then do it. Reimburse time. Say your sorry, but don't continue the current method of communication. Riding this problem into the sunset is the worst thing you can do.
So now that the small rant is over with, I want to get back to this thread being more positive than negative.
From what I have read, everyone enjoys FFXIV: ARR. I certainly do. I invested quite a bit of time into it, and even pre-ordered. I am excited for the development of the game and it's future. Thank you for your product.
But unfortunately, I cannot subscribe to your game while this continues. There will be some replies that are to be expected from the community, but take it as you will.
Anyone else can /sign or vent if you need to if you are experiencing these issues.
Without a shadow of a doubt, I enjoy the game. I have tried different classes and visited every zone. I have completed the major quest line and even done some in-game. I look forward to expansions of the game so it can grow as well as the community. Unfortunately, all of this competes against the clear problem that the game is very difficult to play on said lag problems. It has almost been a complete calender month since the game officially launched, and I personally have experienced the problem since then, while others just recently encountered it. For me, it's all about communication. So since communication is the problem, it has forced me to try and pull out everything I can so maybe I can make a difference as a voice.
The clear facts are here:
1) This is a widespread problem. Meaning it isn't located in just one state, or country.
2) While ISP Throttle has been the blame game, there is some evidence of a bit of throttle, yet just about every ISP has been listed. Meaning it isn't just a handful of ISPs.
3) There is a sticky thread on the Technical Forums that addresses this related issue. It is presently over 104 pages long. Meaning SE is somewhat aware of a problem.
4) A thread was created by myself on the Verizon FiOS forums and has been updated as we progress to open communication to the ISP. Verizon has not yet commented on this said issue. Meaning, it cannot be confirmed it is centralized with certain ISPs.
5) Some users experienced a complete stop to this problem last week, as well as myself. Meaning, it was halted for some time by something, or someone, but it has come back in short time.
I want this thread to serve a purpose, so I will now post some related threads that try to bring attention to the general problem. Please take some time and briefly skim over some of these threads if you are interested, most are from these forums while some may be from companies or youtube footage of the issue.
http://forum.square-enix.com/ffxiv/t...P2P-throttling
http://forums.verizon.com/t5/FiOS-In...ighlight/false
http://www.youtube.com/watch?v=wnlaGgh6N2Q
http://forum.square-enix.com/ffxiv/t...n-%28R0%29-lag
http://forum.square-enix.com/ffxiv/t...able-to-update.
http://forum.square-enix.com/ffxiv/t...amounts-of-lag..
http://forum.square-enix.com/ffxiv/t...ant-Lag-Spikes
http://forum.square-enix.com/ffxiv/t...Packet-Loss-PC
http://forum.square-enix.com/ffxiv/t...s-than-NA-ones
http://forum.square-enix.com/ffxiv/t...es-%28video%29
https://pay.reddit.com/r/ffxiv/comme...able_delaylag/
http://www.gamefaqs.com/boards/67805...eborn/67168467
http://forum.square-enix.com/ffxiv/t...TANT-MAJOR-LAG
http://forum.square-enix.com/ffxiv/t...t-UK-ISP-BT-EE
http://forum.square-enix.com/ffxiv/t...BPS-connection
http://forum.square-enix.com/ffxiv/t...on-the-problem
http://forum.square-enix.com/ffxiv/t...121-Lag-Spikes
http://forum.square-enix.com/ffxiv/t...aintenance-%29
http://na.finalfantasyxiv.com/lodest...41/blog/40232/
https://pay.reddit.com/r/ffxiv/comme...s_in_dungeons/
Alright, while that list is pretty long, there is actually quite a lot more threads out there addressing the problem.
So my message is very clear:
I decided to make this thread because today I logged in, and to be honest, I haven't logged in as much lately. Why? The game is becoming very unenjoyable. I tell myself that it will be fixed, and most likely it will, so it's not a big deal at the end of the day. I noticed I haven't subscribed to the game yet. With about a week and maybe some days left until I have to give Square Soft- ahem, Square Enix my VISA to pay for this game monthly, I gave it a second thought.
Unfortunately with this next paragraph, I cannot be as professional.
If you're going to treat me like nobody that just pays you cash, then I will treat you like you need to be treated on these forums. You could've delayed the game until PS4 launched and it would've made no difference on your sales. I can't believe this problem still exists, and I cannot believe you let a sticky thread hit 104 pages with no response. Great job on the game, but guess how many people do not sign up for your game if this problem persists? It isn't rocket science. If you need to overhaul stuff and bring down the servers for an extended time to fix this, then do it. Reimburse time. Say your sorry, but don't continue the current method of communication. Riding this problem into the sunset is the worst thing you can do.
So now that the small rant is over with, I want to get back to this thread being more positive than negative.
From what I have read, everyone enjoys FFXIV: ARR. I certainly do. I invested quite a bit of time into it, and even pre-ordered. I am excited for the development of the game and it's future. Thank you for your product.
But unfortunately, I cannot subscribe to your game while this continues. There will be some replies that are to be expected from the community, but take it as you will.
Anyone else can /sign or vent if you need to if you are experiencing these issues.
References
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