2:01 am, October 7, 2014
I, like many of you, are having the above issue. I have talked to support several times, they refer me to GM's, who refer me back to the support team. Here is the most recent chat log...hopefully we c [..]
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2:01 am, October 4, 2014
Been trying to buy a fantasia for my account and getting error 401; 'Please confirm any relevant options and try again'.
I called support and they did.... nothing. Im hoping that this gets sorted s [..]
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2:01 am, October 2, 2014
Yes I'll make another thread about it just to make it clear that square isn't doing jack **** about it. I've gotten an e-mail saying "Thank you for using the Square Enix Account Management Sys [..]
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2:01 am, September 11, 2014
Yesterday, my subscription ran out and the debit visa card I was using was declined due to not having enough funds (Problem on my end). Today I went to my bank and deposited more money into that card [..]
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2:01 pm, September 6, 2014
Hi,
I searched everywhere to make sure this issue was not covered prior to no avail. So... I guess I will start my own post.
About 55 min ago I was kicked off the game via err 90k which we all [..]
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2:01 am, July 27, 2014
Never once have i had an issue giving money away for a service. Square Enix, ive tried multiple tricks and tips. Error 401 wont let me pay for a Sub or anything else when it comes to this game. VPN go [..]
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2:01 am, April 13, 2014
When attempting to renew my subscription through Mog Station, it allows me to put in my payment information, then asks me to confirm the payment, and then says "An error has occurred. Please c [..]
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1:01 am, March 18, 2014
There are a few of these on here, but I figured I would add mine in case it helps anyone out. I got a new credit card and my subscription expired yesterday. I went to update it and got error 401. I tr [..]
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1:01 am, February 22, 2014
I used to get Error 401 when trying to set up the automatic renewal. However, now the error code has changed to Error 406. What causes Error 406 or how do I fix it?
Thanks!
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9:37 pm, January 10, 2014
I have a CE 1.0 version of FFXIV. My trial period just ended and I was updating billing info. However, I keep receiving the Error 601 and sometimes Error 401 from the SE msg.
I have had no prob [..]
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1:01 pm, January 3, 2014
Hello, I'm currently living in S.Korea and was playing at NA Server.
My service just ended yesterday, so i tried to renew it.
Now, I am getting error 401 when try to make transaction.
I tried to buy C [..]
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1:01 am, December 3, 2013
So I had to move to Shanghai for work and it does not look like I will be returning to the USA anytime soon. And I think this is causing me some problems with my subscription where I keep getting an E [..]
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2:01 pm, October 8, 2013
So after getting Error 401 when trying to make a valid payment with my credit card on Sunday, I tried 4 different credit cards for 4 different banks (Visa, MC, AmEx and Visa Prepay). All of them retu [..]
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2:01 am, October 8, 2013
For those experiencing issues with the payment error 401 - here's a work around, which i can confirm works for those whose accounts are registered to 'Europe & other regions';
Purchase a ga [..]
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