2:01 pm, October 19, 2014
0
FFXIV ARR has stopped working
Every time i try and play FFXIV since a installing (thought id get back into the game) i get the error message of FFXIV has stopped working and it just sits there and forces me to the desktop, for the life of me I cant figure out why. If i restart my PC i can play for about 5 mins before getting this error message but once it happens it consistently happens after pressing play, doesn't even load the title screen in game just loads a black screen the in game cursor and crashes.
My windows installation is new, all drivers etc are updated. its using a fresh install of the game.
any advice would be much appreciated.
Event logs:
Information:
Error:
System Information:
My windows installation is new, all drivers etc are updated. its using a fresh install of the game.
any advice would be much appreciated.
Event logs:
Information:
Code:
Fault bucket 580540693, type 17
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: ffxiv.exe
P2: 1.0.0.0
P3: 542df03b
P4: ffxiv.exe
P5: 1.0.0.0
P6: 542df03b
P7: c0000005
P8: 002e8ead
P9:
P10:
Attached files:
C:\Users\Psyk\AppData\Local\Temp\WERD4C7.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv.exe_8f380a63975f384d0ad1297f6986d5bc914547_1a50e8e3
Analysis symbol:
Rechecking for solution: 0
Report Id: 2dc7f8ef-5782-11e4-9315-7824afbad028
Report Status: 0Code:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x542df03b
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x542df03b
Exception code: 0xc0000005
Fault offset: 0x002e8ead
Faulting process id: 0x15a8
Faulting application start time: 0x01cfeb8eec46ef7b
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 2dc7f8ef-5782-11e4-9315-7824afbad028System Information:
Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Psyk\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
SYSTEM_CPU Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 06/17/14 19:41:39 Ver: 10.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 6084.125MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12166.430MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 83.378GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 282.018GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.188GB SYSTEM_FREEDISC_SPACE 95.259GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 814.315GB SYSTEM_FREEDISC_SPACE 25.683GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.007GB SYSTEM_FREEDISC_SPACE 157.050GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 3685.157GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 760
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 760
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4411
SYSTEM_GRAPHICS_DRIVER_DATE 14/09/2014 10:48:03 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DA316905-8FE6-4B65-A3A2-AE498978D9E5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7272
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 17/06/2014 10:27:12 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F7826F68-6D3F-47E4-B0C5-2C99BF3A464B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7272
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 17/06/2014 10:27:12 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E627BD10-577D-11E4-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {B20F4A00-4B54-11E4-8002444553540000}
SYSTEM_INPUT_NAME Razer Tarantula Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B2100D50-4B54-11E4-8003444553540000}
SYSTEM_INPUT_NAME Razer Tarantula Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Event Viewer
FFXIV-ARR-Bench-Character (1)
Downloads
Administrative Tools
boot
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 15 Plugin
Battlelog Web Plugins
Google Chrome
NVIDIA Stereoscopic 3D Driver
PowerISO
PS3 Media Server
PunkBuster Services
VLC media player
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
Apple Application Support
Apple Software Update
Middle Earth Shadow of Mordor
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Visual Studio 2012 x86 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Google Update Helper
NVIDIA PhysX
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Alien Isolation
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\AVG\AVG2015\avgui.exe 00000948
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001838
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000A1C
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE 00000BEC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000010D8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 0000161C
C:\Program Files (x86)\iTunes\iTunesHelper.exe 00000930
C:\Windows\SysWOW64\ctfmon.exe 00000F88References
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